Shipping policy

Order Processing & Dispatch

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an order confirmation email/SMS immediately after placing your order.

Shipping Timeline

Region

Estimated Delivery

Tracking

Metro cities (Mumbai, Delhi, Bangalore, etc.)

3–5 business days

Real-time SMS + email

Tier 2 cities

5–7 business days

Real-time SMS + email

Remote / rural areas

7–10 business days

Real-time SMS + email

 

Shipping Charges

We offer FREE shipping on all orders across India. No hidden charges, no minimum order value required.

Tracking Your Order

Once your order is dispatched, you will receive a tracking ID via SMS and email. You can track your shipment in real-time using the courier partner’s website or by contacting our support team with your order ID.

Courier Partners

We work with India’s leading courier partners including Delhivery, Blue Dart, Ecom Express, and Shadowfax (via Shiprocket) to ensure safe and timely deliveries across the country.

Delivery Delays

While we strive for on-time delivery, occasional delays may occur due to festivals and holiday seasons, extreme weather conditions, remote area logistics, or courier partner operational delays. If your order is delayed beyond the estimated timeline, please contact us at support@fancythings.shop with your order ID and we’ll follow up immediately.

Delivery Attempts

Our courier partners typically make 2–3 delivery attempts. If the delivery is unsuccessful after all attempts, the order will be returned to our warehouse. In such cases, we will reach out to you to reship or process accordingly.

Address Changes

If you need to change your delivery address, please contact us within 12 hours of placing your order. Once the order is dispatched, address changes may not be possible depending on the courier partner.

Packaging

All FancyThings products are carefully packed with premium protective packaging — including bubble wrap, foam inserts, and sturdy outer boxes — to ensure your collectibles and display items arrive in perfect condition.